We have confirmed that all core Abra services are running as expected.

Issue has been resolved by the third-party service provider. We will continue monitoring on our end before moving this incident to "Resolved".

We have identified the root cause of the issue. A third-party service provider is experiencing a system outage impacting Abra's Chat services.

The third-party provider is investigating. We will continue posting updates as they become available.

Platform chat services are experiencing issues with delivering responses.